Quotes lose context.
Keep quote + customer together.
Use manufacturer guides and configured customer contract pricing to prepare commercial vehicle quotes.
Carbotic is the quote-to-delivery platform for fleet & commercial dealerships — one connected record from quote to delivery.
Six moments in one vehicle’s life, quote through billing. In each, what the next person needs is already on the record.
Quotes lose context.
Use manufacturer guides and configured customer contract pricing to prepare commercial vehicle quotes.
Every handoff restarts.
Keep customer, vehicle, purchase-order, contact, document, assignment, and history context together as an approved quote—or direct fleet order—becomes an order.
Status requires a search.
Use available lifecycle, factory, transport, location, and milestone context from configured sources to decide what needs attention and when.
Work splits by handoff.
Keep order stages, locations, upfit work, notes, contacts, documents, and available dates tied to the vehicle.
Customer updates start from scratch.
Coordinate customer updates and configured portal access using information the dealership has reviewed and chosen to share.
Billing loses the history.
Coordinate delivery readiness, scheduled and actual dates, invoices, and billing records while the DMS or accounting platform remains financially authoritative.
Follow one representative vehicle record across quote or order, handoffs, available status, documents, customer updates, delivery, and billing, with each source and dependency identified.
| Moment | What the record holds | Where it came from |
|---|---|---|
| 01Quote or order | Order #FO-2291 · PO PO-10428 | DMS |
| 02Handoffs | Commercial Fleet · M. Reyes → upfitter | Team assignment · configured upfit portal |
| 03Available status | Produced → In Transit | OEM order feed |
| 04Documents | Purchase order, invoice, release authorization | On the record |
| 05Customer updates | ETA Sep 4, 2026 shared with the customer | Dealership-reviewed |
| 06Delivery | Meridian Commercial Trucks · Olathe, KS | Logistics source |
| 07Billing | Invoiced on delivery | DMS · financial system of record |
Connections shown depend on the dealership’s configured sources, access, and permissions. They are not universal or automatically bidirectional.
Your ops team opens the vehicle record, reads the bucket, and then goes looking for the rest — the order on one screen, what the customer can see on another.
One record, created once and never rebuilt. Quote, OEM, PO, freight, upfit — it all lands there. No digging. No guessing. No being the last to know.
Prepare commercial vehicle quotes using manufacturer guides and configured customer contract pricing.
Capture approval and keep quote, customer, vehicle, and purchase-order context connected. Direct fleet orders enter here.
Follow available factory, build, shipping, location, and milestone information from configured sources.
Coordinate configured upfit work and bring available progress context back to the vehicle record.
Coordinate delivery readiness, dates, invoices, and billing records while the DMS or accounting platform remains financially authoritative.
Carbotic is where the operating work happens. It is not where your money, your orders, or your customer’s expectations are decided — those stay exactly where they are today.
Enable automated data sync sources for nightly fleet updates.
Each source below writes into the same vehicle record. Authority, refresh cadence, and direction of flow are set per source.
| Source | Status | Last refresh | Cadence | Direction | Access |
|---|---|---|---|---|---|
|
WBDO Sync OEM order feed — order status, build dates, VIN assignment AdminManager
|
Connected | Aug 18, 2026 6:02 AM CDT · 42 records |
Daily 6:00 AM Dealer timezone |
Read-only |
Enabled
|
|
VinView Sync Logistics & tracking feed — rail, transit and delivery events AdminManagerSales
|
Connected | Aug 18, 2026 6:04 AM CDT · 42 records |
Daily 6:00 AM Dealer timezone |
Read-only |
Enabled
|
|
FSA Sync Recall & field service actions — OEM compliance holds AdminManager
|
Connected | Aug 18, 2026 6:06 AM CDT · 1 active recall |
Daily 6:00 AM Dealer timezone |
Read-only |
Enabled
|
|
CDK — DMS & Accounting Deals, POs and gross — writes deal status back to the DMS Admin
|
Connected | Aug 18, 2026 2:15 AM CDT · 18 open POs |
Nightly 2:00 AM Dealer timezone |
Read-write |
Enabled
|
|
Upfitter Portal Dealer-initiated upfitters — Knapheide Midwest, 3 others AdminManager
Credentials expired — reconnect |
Action needed | Aug 15, 2026 4:41 PM CDT · 4 in progress |
On change Webhook |
Read-write |
Paused
|
Sync will run daily at 6 AM in the dealer's timezone.
Both WBDO and VinView must be enabled for sync to run.
Representative data — Meridian Commercial Trucks. Timestamps and record counts are illustrative.